Pendle people who have been victims of anti-social behaviour can now trigger a review of their case if they feel more could be done to stop the problem.
Called the Community Trigger, it’s a key part of the Anti-Social Behaviour, Crime and Policing Act 2014.
It’s a way that members of the public can ask the Pendle Community Safety Partnership to review their responses to complaints of anti-social behaviour.
It gives victims whose problems aren’t being resolved another opportunity to get help.
Coun. David Whipp, chairman of Pendle Community Safety Partnership, welcomed this new power.
He said: “Pendle Council and Pendle Community Safety Partnership have an excellent track record in responding to anti-social behaviour and supporting victims.
“But this new approach provides a safety net to ensure those who may feel their voice is going unheard to get their case reviewed.”
Tim Horsley, the council’s anti-social behaviour co-ordinator, said: “There are already many ways to report anti-social behaviour for the first time to the council, police, housing providers and our other partners.
“Together we’re always victim focused in our response.
“But the Community Trigger is there if residents feel we are not working together as well as we could to resolve complaints of anti-social behaviour.”
For more information, go to the council’s website – www.pendle.gov.uk/communitytrigger – or contact Tim on 661280.